OfficeHQ in the media
Mentions of our company and services in articles, podcasts and more.
8 start-up secrets for young entrepreneurs
May 6, 2024
The path to success in business can be a long and difficult road. Here are some tips for young entrepreneurs starting their business venture.
Why Sunshine Coast: a story of growth
Invest Sunshine Coast Australia
October 27, 2023
The Sunshine Coast’s economy continues to evolve and it is now home to industry disruptors including Youi, Get Wines Direct and OfficeHQ.
The one thing every customer wants right now
April 17, 2023
Faster service opens up opportunities for restaurants and cafes. Discover various ways to achieve it without impacting quality.
OfficeHQ: Answering the call during challenging times
Real Estate Institute of NSW (REINSW)
August 12, 2022
Australia’s leading virtual reception service provider steps up to assist flood-impacted REINSW members in the Northern Rivers.
Why your IT support business needs a virtual receptionist
June 9, 2022
Discover why outsourcing call answering can maximise your IT firm’s profits by improving helpdesk efficiencies and service levels.
How to make your business appear bigger
February 28, 2022
Are you a small business owner struggling to get anything done because the phone won’t stop ringing? Streamline customer interactions!
Why responding to every business call matters
If you are a business owner, take a look at your biggest client; it is likely that their custom originated from an initial call enquiry. Imagine what would have happened if that first call had gone unanswered?
What every entrepreneur needs to know
December 28, 2021
Success in business requires more than a great idea and having some money behind you. Get six tips on how to make the journey easier.
A winning formula: Sunshine Coast Business Awards
December 2021
A celebration of the outstanding depth and breadth of the business acumen within Queensland’s Sunshine Coast region.
Sunshine Coast a ‘hub and spoke’ office go-to
October 9, 2020
Queensland’s Sunshine Coast, home of OfficeHQ, is gaining popularity for Australian businesses as they plan for life beyond Covid.
OfficeHQ: Sunshine Coast Business Award winner
Sunshine Coast Council’s YouTube channel
January 21, 2019
Recognition of the people and technology behind OfficeHQ’s first category win in the annual Sunshine Coast Business Awards.
Decoding the top 7 benefits of phone answering services
December 4, 2018
From never missing a call to saving money, there are many benefits for Australian businesses in using a call answering service.
Create an office environment where people want to work
November 26, 2018
Learn how to make the workplace more inviting by outsourcing call handling, creating the right ambiance and choosing positive wall art.
How a call answering service benefits a transport company
October 30, 2018
Ensuring prompt answering of phone calls 24/7 is vital for transport companies, as the industry still relies heavily on telephone communication.
Ways that you can improve your business
October 27, 2018
Of all things you can do to help your small business thrive and prosper, improving the customer service you offer is one of the best.
Telephone errors that drive customers away
September 28, 2018
If your incoming business calls are mishandled, the consequences can be dire. Discover the scenarios that are damaging to your business.
21 essential tools for starting a business
Get your business up and running quickly, with minimal effort, with tips relating to everything from office space and having a virtual reception to websites, email, social media and financing your startup.
A live answering service does more than just taking calls
September 22, 2018
From message-taking to answering questions and booking appointments, you have plenty of options with a virtual reception solution.
Focusing on key business functions when outsourcing
September 5, 2018
Outsourcing can reduce overwhelm and stress in the day-to-day running of a company, but how do you decide what to outsource?
Virtual receptionist help outside regular office hours
July 26, 2018
In the era of global commerce, if your phone lines are not manned 24/7 you have no idea how much potential business you have missed.
What are the advantages of a virtual office?
July 20, 2018
Virtual offices help lower overheads for start-up ventures and small businesses, with a virtual receptionist providing additional benefits.
Boost your restaurant with virtual reception services
July 3, 2018
Restaurants rely heavily on the telephone, so it is essential that all calls are answered promptly to maximise table reservations.
Key services to outsource to a virtual receptionist provider
Barry Tanenbaum: The Personal Finance Expert
May 25, 2018
Do you know how many calls to your business have gone unanswered? Get coverage for when staff are absent, busy or it’s after hours.
5 steps to successfully starting a small business
May 3, 2018
Getting started in business is about taking one step at a time and, once you’re up and running, virtual help can help you to scale efficiently.
Why it is critical to answer all business calls professionally
March 27, 2018
Ever made a call to a business and encountered voicemail? Discover why automation is a poor substitute for human interaction.
How out-of-hours answering services improve businesses
February 28, 2018
A telephone answering service available 24/7 can help you to boost customer satisfaction, increase revenue and even cut staffing costs.
Best takeaway & food delivery ordering systems
From e-commerce websites and using apps to ensuring someone is always available to answer phone calls, ensuring you can properly manage order taking however customers wish to place their order is a recipe for success.
5 top tips to maximise your time as a business owner
February 28, 2018
Leveraging your time, from working smart to outsourcing tasks such as answering inbound calls, can have a huge impact on your income.
How a call answering service can help your business
December 26, 2017
Launching a new business or ad campaign without the right resources in place, resulting in failing to answer the phone, can prove costly.
5 reasons your business needs virtual answering services
December 21, 2017
From maximising ROI from ad campaigns, offering 24/7 support and coping with seasonal surges, the benefits are plentiful.
4 ways to be a stand-out tradie & earn more referrals
August 3, 2017
Discover how to stand out from the pack when running a trade business, by increasing visibility and delivering great customer experience.
Why do only 10% of business startups succeed?
June 30, 2017
Characteristics of successful startups include not skipping market research, aggressive marketing and ensuring calls are answered.
Improving customer support in digital marketing agencies
January 30, 2017
With poor customer support and lack of communication with clients behind most agency churn, a 24/7 virtual reception makes sense.
How to work remotely as a small business owner
December 11, 2015
Podcast hosts Ed Keay-Smith and Brendan Tully discuss IT and telephone solutions for small business owners wanting to work remotely.
OfficeHQ answers the call for cost-effective receptionists
2015
OfficeHQ CEO David Atkinson explains why companies of all sizes are realising the benefits of a round-the-clock live call answering service.
Virtual receptionist service offers free trial
April 19, 2013
OfficeHQ is making it easier to improve first impressions of your business, regardless of whether you can afford a receptionist.