What happens if a lone worker doesn’t log out of the system by the expected time?

Our receptionist team will receive a notification of their login details and, unless you have requested an immediate escalation of the issue to your team, will immediately attempt to contact your contractor or employee via an outbound phone call. If your lone worker answers our call, great! We will confirm whether they need to be logged out or if their time needs to be extended. In the event of no response from your employee, according to your procedures, we may attempt another phone call to an alternative number or initiate an escalation process by sounding the alarm with their supervisor or manager so that they can investigate.