FAQs /
Call Answering Free Trial,
MessageExpress,
MyAssistant,
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Virtual Reception Services
How do I forward my calls to OfficeHQ?
Transferring calls to OfficeHQ is easy. To have our team of virtual receptionists answer your calls, simply:
- Decide whether you wish to forward calls immediately to OfficeHQ (the best solution for most businesses) or have calls forwarded after a delay.
- Identify the call forwarding codes for your telecommunications provider. Most providers publish these codes on their websites.
- Use the codes to enable your calls to be forwarded to the unique phone number that we’ve allocated to you.
For more information, check out our article Forwarding Your Business Phone to OfficeHQ’s Reception Team, which outlines:
- Immediate and delayed call forwarding options
- Setting up call forwarding for fixed-line telephones (with specific instructions for Telstra and Optus)
- Setting up call diversions for mobile phones (with specific instructions for Telstra, Optus and Vodafone)